CIOs share insights on the lessons they’ve learned this year about navigating change — and helping others do the same — while getting real about AI and leading IT initiatives exclusively with business value in mind.

We asked a handful of CIOs to catch their breath and think about what they are taking away from the past year. Here’s what they say.

1. Gen AI moved past hype and proved its worth
2. AI investment — and pressure — grew upward
3. It’s all about business value
4. Change is accelerating — and that’s positive for IT
5. People still need help navigating change
6. Talent remains more important than tech
7. Jobs are rapidly changing
8. The CIO role is changing, too
9. CIOs must be ready for anything

Based on cio.com story by Mary K. Pratt, December 23, 2024